Question: How do I remove a Gateway from my account?
If you want to remove a Gateway from an account so it can be used on a different account, or because you want to sell it or give it away, you need to go through the following steps.
Here's what you need to do to remove the Gateway from your account so it can be used with another account.
1.) Make sure you are within range of the Gateway (e.g. that you are in the same room).
2.) Go to app settings inside the SensorPush app and verify that you are logged in. Here's how:
3.) While still in app settings verify that Bluetooth is on in the section called "Configuration" with a switch for Bluetooth. Switch it ON.
4.) Verify also that the bluetooth for the the mobile device is ON.
5.) Return to the main screen of the app and select the Gateway you want to remove from the account.
6.) Then select the "remove" option.
Once finished, the Gateway is removed from the account and can be used with a different account.Back to FAQ